Event Description:
Moving BPO Up The Value Chain: Knowledge Process Outsourcing
This interactive masterclass will seek to answer some of the following questions:
· What knowledge intensive processes are currently being outsourced?
· What do typical SLA’s & KPI’s look like for these processes?
· The results to date?
· Captive versus third party issues?
· Control and governance challenges?
· The future - what processes will be outsourced and offshored next?
· LPO / (b) R & D / (c) Life Sciences
Areas covered include:
· Equity, Financial & Insurance research
· Analytics (Data analytics, financial analytics, risk analytics and data mining services)
· Financial research (Fundamental & quantitative research, modelling, origination and deal research)
· LPO, R & D, Life Sciences
AGENDA
2.00pm – 2.30pm Coffee & Registration
2.30pm – 3.00pm Case Study
3.00pm – 3.15pm Q & A
3.15pm – 3.30pm Coffee Break
3.30pm – 4.00pm Case Study
4.00pm – 5.00pm Panel Discussion
5.00pm onwards Networking Drinks
PANELISTS
Pawan Randev
Director, Global Banking
Deutsche Bank
Kit Burden
Partner
DLA Piper
Banesh Prabhu
Head of International Operations, Global Consumer Bank
Citi Group
Sanjiv Somani
Managing Director, Group Offshoring
UBS
Bhaskar Dasgupta
Global Head of Programme Office, Global Finance
For further details and an invitation please contact:
t. 020 7397 8338 | e. info@emrgind.com | www.emrgind.com |
