Outsourcing and Offshoring ------ videos

Thursday 09 September 2010

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COOs from leading outsourcing firm, Sitel, discuss the importance of customer loyalty in a down economy.

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Outsourcing report distributed in The Economist (UK)

Last week we published a report on outsourcing and offshoring in UK subscriptions of The Economist. Key themes in the report were “defining successful outsourcing” (p3), “renegotiating existing contra

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